US-Based Customer Support for Your Online Business

You invest in a monthly plan that matches your ticket volume.

You get an experienced support team to manage your day to day email requests and internal documentation.

We specialize in small online businesses so you won't lose the personal touch that your customers love ❤️!

Get Started!

We are really really excited about customer support emails

What We Do

1. Answer your customer support requests in 24 hours or less Monday - Friday.

2. Document your customer support processes.

3. Identify trends and key issue for customers. Let you know about them so we can work together to improve the processes.

4. Work as a customer support team. That means we cover each others vacations and sick days. You get great customer support every business day.

We do all this at a fraction of the cost of hiring an in house customer support team

Yep, that is it. No fancy marketing lingo.
Just your customer support taken care of each day by a team that cares.

Support Your Customers Will Rave About

Let us handle your customer support 📥

Spend your time working on your business instead of in your business.

Let's do it! 🤩

Hi there, nice to meet you 👋

Emma and Ellis met while working together at a startup in 2021. When the startup closed we wanted to keep working together. Evergreen Support was created!

We knew the difficulties of providing amazing customer support as a small business and decided it was the challenge we wanted to tackle. We've built a team of dedicated, US-based, support specialists who care about support as much as we do. Each team member brings their own unique skills and background to the inbox to serve customers.

This isn't AI chatbots or ultra-low-cost outsourced support. If that is what you're looking for we'd be happy to recommend some other businesses for you. This is humans helping humans solve problems and get the answers they need so everything runs smoothly. Specifically, these awesome humans you see below!