Pricing plans for businesses of all sizes
Week 1 (7 days free)
Onboarding week! The first week is spent preparing for Evergreen Support to respond to your customer support tickets. We begin working on your documentation and identify the top 3 support scenarios for your business.
Week 2 (1st Payment Due)
Evergreen Support begins responding to support inquiries from customers. We start with the documented scenarios from Week 1. New scenarios that come in are discussed through internal communications and documented for Evergreen Support to handle moving forward.
Week 3 and future
Evergreen Support continues providing responses, updating documentation, and improving proceesses. You get back to focusing on other key projects for your business knowing customer support is being handled by pros 😎!
Starter 🌱
The essentials to provide support to your customers
- Up to 100 customer requests per month
- One customer support request channel
- Guaranteed 24 hour or less response time
Growth 🌿
A plan that scales with your growing business.
- Up to 200 customer requests per month
- One customer support request channel
- Guaranteed 24 hour or less response time
Plus 🌳
Keeping busier inboxes running smoothly
- Up to 300 customer requests per month
- One customer support request channel
- Guaranteed 24 hour or less response time
Enterprise 🌲
Support for mid-size businesses
- Plans for 300 - 2000 tickets per month
- One customer support request channels
- Guaranteed 24 hour or less response time